When to Call 9-1-1

Make the right call. Keep 9-1-1 available for emergencies.

9-1-1
Police, Fire & Medical
Available 24/7

• Is there a danger to life, property or the environment?
• Is there a crime in progress?
• Is someone having a medical emergency and needs immediate assistance?
• Is there a fire?

If you answered YES to any of these questions, immediately call 9-1-1.

1-415-553-0123
Police Non-Emergency Assistance
Available 24/7

• Noise complaints
• Loitering
• Wellness Checks

Download the Make the Right Call Guide:

• Make the Right Call Guide – English (PDF)
• Make the Right Call Guide – 中文 (PDF)
• Make the Right Call Guide – Español (PDF)
• Make the Right Call Guide – Tagalog (PDF)

3-1-1
City Services & Information
Available 24/7

Click here to go to the 3-1-1 website.

• Police reports for crimes not in progress such as:
  • Auto Burglaries
  • Petty Theft
  • Vandalism
  • Homeless Concerns and Resources
  • Report graffiti, potholes, abandoned vehicles or blocked driveways.
  • Garbage and recycling services
  • Street and park maintenance
  • Property Tax Payments
  • Birth Certificates
  • Marriage Licenses
  • Business Registration