Homelessness

SFPD is committed to providing Safety with Respect for everyone in our city. Working together, SFPD, Department of Homelessness and Supportive Housing, Department of Public Health, Public Works and other city agencies, are addressing homelessness and behavioral health issues on our streets. The Healthy Streets Operation Center (HSOC) provides a coordinated city response to persons experiencing homelessness, individuals struggling with behavioral health issues, cleanliness, and related public safety issues. 

HSOC reviews and assesses reports related to homelessness and unhealthy street behavior and deploys appropriate resources to respond to concerns in a timely fashion. The Center has dedicated staff to help guide people to services and resources and to follow up with people who have reported these issues. 

If you see someone in need of non-emergency city services or resources, or you would like to report an encampment, please visit 311 Customer Service Center website, use the SF311 App, or call 3-1-1.

To report a life threatening emergency or a crime in progress, please call 9-1-1.

Please refer to the Department of Homelessness and Supportive Housing if you have questions or are in need of housing or shelter resources.

Please refer to the Department of Public Health for resources relating to Mental and Behavioral Health Services.